PhishBait – Proactive Phishing Simulator in ServiceNow

admin | January 18, 2018

    Phishing scams are a leading cause of data breaches.  A click of a link in a sneakily disguised email can lead to massive data breaches, costing organizations millions if not billions of dollars. But many organizations are unaware that there own employees are the largest risk.           Some quick facts about the impacts of phishing emails…

• 91% of cyber attacks start with phishing emails [i]
• Susceptibility to phishing email drops almost 20% after a company runs just one failed simulation
• American businesses lose half a billion dollars annually to phishing scams [ii]
• From October 2013 to December 2016, the FBI investigated just over 22,000 phishing incidents involving American businesses. This totaled to 1.6 billion dollars
• Phishing attacks increased by 2370% between January 2015 and last December

Companies invest time and resources in educating employees on identifying phishing scams, but often training and alerts are ineffective.  Training like this often show screenshots and simulated emails to help them to identify phishing emails.  But year after year, phishing scams continue to ravage and disrupt normal business operations. The question is, how can they identify the employees who are at risk for clicking these links, and use valuable data to prevent this behavior?  To solve this problem, I have developed an application to track data on which employees are clicking fake phishing emails. PhishBait allows companies to automate fake phishing campaigns and report on user click trends by nearly any user data point.  The application will automatically send out a fake phishing email to all users on the first day of each quarter from a “fake” email account.  If the user clicks the link, ServiceNow will automatically log the click in the database.  This provides valuable insight to management regarding which areas of the business need training on spotting and avoiding phishing emails.   Never have a security breach again....   https://youtu.be/pHIFQrOE-rc